Privacy Policy

Last updated: January 6, 2026

1. Introduction

OneChats Inc. ("OneChats," "we," "our," or "us") is committed to protecting the privacy of individuals who use our mobile application and related services (collectively, the "Services"). This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of information when you access or use our Services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please discontinue use of our Services immediately.

2. Information We Collect

OneChats is designed with a privacy-first, on-device architecture. We minimize data collection to protect your privacy.

2.1 Information Stored Locally on Your Device

  • Conversation Data: All chat histories, prompts, and AI-generated responses are stored exclusively on your device's local storage. We do not transmit, access, or retain any of your conversation data on our servers.
  • Authentication Credentials: API keys and authentication tokens for third-party AI services (including but not limited to OpenAI, Anthropic, Google, and other providers) are encrypted and stored in your device's secure keychain or equivalent secure storage mechanism. These credentials never leave your device and are not accessible to OneChats.
  • User Preferences: Application settings, theme preferences, and configuration options are stored locally on your device.

2.2 Information We May Collect

  • Device Information: We may collect non-personally identifiable device information such as device type, operating system version, and app version for the purpose of providing technical support and improving our Services.
  • Crash Reports: With your consent, we may collect anonymized crash reports and diagnostic data to identify and resolve technical issues.
  • Usage Analytics: We may collect aggregated, anonymized usage statistics to understand how our Services are used and to improve user experience. This data cannot be used to identify individual users.

3. How We Use Information

Due to our privacy-first architecture, we have extremely limited access to user data. Any information we may collect is used solely for the following purposes:

  • Providing, maintaining, and improving our Services;
  • Responding to your inquiries and providing customer support;
  • Detecting, preventing, and addressing technical issues, fraud, or security concerns;
  • Complying with legal obligations and enforcing our Terms of Service.

We do not use your data for advertising, marketing profiling, or AI model training purposes. Your conversation data remains exclusively under your control.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist in operating our Services, subject to strict confidentiality obligations.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Protection of Rights: We may disclose information to protect the rights, property, or safety of OneChats, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of such transaction, subject to the same privacy protections.

5. Third-Party AI Services

When you use third-party AI models through our Services (including but not limited to OpenAI GPT models, Anthropic Claude, Google Gemini, and other providers), your queries and prompts are transmitted directly from your device to the respective third-party servers using your own API credentials.

These interactions are governed by the privacy policies and terms of service of the respective third-party providers. We strongly recommend reviewing the privacy practices of any third-party AI service you choose to use:

OneChats is not responsible for the privacy practices or data handling of third-party AI service providers.

6. Data Security

We implement industry-standard technical and organizational security measures to protect the limited information we process. These measures include encryption, secure data transmission protocols, and access controls.

Your locally stored data benefits from the security features of your device's operating system, including device encryption and secure keychain storage for sensitive credentials.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

Since conversation data and credentials are stored locally on your device, data retention is under your direct control. You may delete your data at any time by:

  • Clearing conversation history within the application;
  • Removing stored API keys from the application settings;
  • Uninstalling the application from your device.

Any anonymized analytics data we collect is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information;
  • The right to restrict or object to certain processing activities;
  • The right to data portability;
  • The right to withdraw consent where processing is based on consent;
  • The right to lodge a complaint with a supervisory authority.

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

9. Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

10. International Data Transfers

If you access our Services from outside the jurisdiction where we operate, please be aware that information may be transferred to, stored, and processed in jurisdictions with different data protection laws. By using our Services, you consent to such transfers.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, providing additional notice through the application or via email.

Your continued use of our Services following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

OneChats Inc.
Email: [email protected]